ASIC Paying Plenty of Interest to Harvey Norman

Corporate regulator ASIC has launched legal action against Latitude Finance Australia and major consumer goods retailer Harvey Norman over the promotion of interest free payment methods.

In an early morning statement on Wednesday, ASIC claimed that from January 2020 to August 2021, advertisements promoting ‘no deposit, interest free’ payment methods over a specified term for purchases at Harvey Norman were misleading because they did not disclose that consumers could only use the interest free payment method if they applied for and used a Latitude GO Mastercard.

ASIC also alleged that the advertisements misrepresented the true cost of using the payment method because they failed to adequately disclose establishment fees and monthly account service fees.

In court documents, ASIC alleged that the advertising campaign “had a tendency to cause a mistaken impression as to the financial and related consequences of taking up that payment method”.

A spokesperson for Harvey Norman said the company intended to defend the proceedings, but could provide no further comment at this stage. Latitude Financial said it took the allegations raised in the case “very seriously” and had worked with ASIC during its investigation.

in the wake of the Wednesday announcement, Harvey Norman shares rose 1.2% $4.20 while shares in Latitude Group shares were also up 0.7% at $1.31 as investors ignored the news in favour of chasing profits.

In the statement, ASIC Deputy Chair Sarah Court said, ‘ASIC is concerned the advertising did not provide consumers with the full picture, that they could only use the interest free payment method by applying for and using certain Latitude credit cards.”

“These credit cards, ASIC alleges, attracted substantial fees over the course of the 60-month payment term, and exposed consumers to the risks of incurring further debts and charges, as well as potentially affecting their credit rating.’”

“Consumers who signed up to the GO Mastercard on or after 16 March 2021 and before 11 August 2021, and made a purchase at Harvey Norman using the 60-month interest free payment method and paid off their purchase over 60 months, would be liable to pay at least $537 in fees, on top of their purchase amount,” ASIC claimed.

“Consumers have a right to make informed choices. Credit providers and retail partners such as Latitude and Harvey Norman should ensure that their advertising clearly discloses all important information about payment methods and any fees,” said Ms Court.

ASIC seeks declarations, pecuniary penalties, injunctions and other orders against Latitude and Harvey Norman.

The date for the first case management hearing is yet to be scheduled by the Court.

About Glenn Dyer

Glenn Dyer has been a finance journalist and TV producer for more than 40 years. He has worked at Maxwell Newton Publications, Queensland Newspapers, AAP, The Australian Financial Review, The Nine Network and Crikey.

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